Refund Policy

Cancellation, Return, and Refund Policy.

Cancellation before shipment:

If the order or the item(s) that you want to cancel have not been shipped yet, you can write to our customer support team at support@ayurvedarevival or contact us at +91 08097555396 / 747 OR +91 8655314117 / 118

Cancellation post shipment:

In case you have canceled an order, which has already been handed over to the courier company on our end, they may still attempt delivery. Kindly accept the order and courier back the canceled order with an original bill to the company address. Once we receive the canceled order, Money will be credited to your account.

Note – Courier charges will be deducted.

How do I return an item purchased?

If the order or the item(s) that you want to return, you can write to our customer support team at support@ayurvedarevival OR contact us at +91 08097555396 / 747 OR +91 8655314117 / 118

I have received a damaged or defective item/wrong product in my order, how should I proceed?

Our shipments go through rigorous quality check processes before they leave our warehouse.  However in the rare case that your product is damaged during shipment or transit, you can request a replacement. If you have received an item in a damaged/defective condition or have been sent the wrong product, you can follow a few simple steps to initiate your replacement within 5 days of receiving the order:

• Step 1: Contact our Customer Support team via email at info@healthreactive.com OR support@ayurvedarevival OR contact us at +91 08097555396 / 747 OR +91 8655314117 / 118 immediately once you receive the product.
• Step 2: Provide us with your order details and your request to replace the defective/wrong items in your order. [Kindly share an image of the product and the invoice for our reference.]
• Step 3: Courier us Defective/Wrong product to our office address. We will initiate the replacement process only if the products are received by us in their original packaging with their seals, labels, and barcodes intact.